Mike, what makes you think it's his PC?
It was very common back in the days of the FW1884, that the Firewire chipset
would go, but the rest of the unit would work, it just wouldn't connect to the
PC or even acknowledge it. The mixer and control surface worked fine on
standalone mode, but no go when trying to plug to the firewire ports, because
the chipset was shot.
This could be the case here, especially if the USB connection and firmware that
takes care of it is on its own separate logic board.
Regarding batteries, their main purpose is to power NVRAM, to hold settings and
other information when the system is shut down. Some manufacturers have lately
switched to using a small flash memory chip, which would not require power
during shut down, since these chipse are becoming more affordable.
Do you know if this unit has a CMOS battery for sure? It will more than like be
soldered on the board if it does have one, and even then, I don't think the
issue would be there.
What problems is he having? As I've not seen the original message that started
the thread.
Regards, DJX
-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx <ddots-l-bounce@xxxxxxxxxxxxx> On Behalf Of
Michael Ciarciello
Sent: Saturday, September 29, 2018 6:28 PM
To: ddots-l@xxxxxxxxxxxxxxxx <ddots-l@xxxxxxxxxxxxx>
Subject: [ddots-l] Re: update on my soundcraft mtk22
Okay then I’m almost certain that there is something wrong with the cpu power
supply or board.
I’d seriously try another computer, or simply switch the USB cable to another
port on the computer in other words simply plug in the USB from the soundcraft
alone in to its own port. Like I said before if the board had been fried you
wouldn’t have been able to get any input or output or any signal from it at all.
True that may be the USB port may have become defective, but that’s highly
unlikely.
In the future as I do, and I’m sure you are doing this, when you have finished
with the board simply unplug it at the end of the day.
Come to think of it, I’m wondering if your sound boards battery has simply gone.
In every electronic device and in most devices there is a large watch type
battery installed on the main board of your mixer, and this may simply have to
be changed.
These batteries can last from anyware to 1 minute to the whole life of the
board.
Come to think of it as well the same CMOSS battery is installed on your
computer’s mother board.
Let us know if what I have suggested works.
Sounds like we are going back and forth, but its just what happens in these
situations.
Best
On Sep 29, 2018, at 4:22 PM, Terry Taillon <terrytaillon@xxxxxxxxx> wrote:
Mike, yes you are correct, the board is working without usb. No power
problems. I have a cord going from the headphone jack on the front of
my pc going in to a channel on the board and I'm getting sound from my
computer. I can plug mic and guitar in to channels and they work just
fine. I followed your instructions to the letter and unchecked all the
boxes that said allow the computer to shut off to this device to save
power, but it didn't change the behavior of the board. Still getting
the successful notification sound, (this time it even said the drivers
were installed successfully), but it just keeps trying to turn it's
self on over and over again.
On 9/29/18, Michael Ciarciello <m_dsmusic@xxxxxxxx> wrote:
Hey Terry, I’m almost certain that your board isn’t fried because if it wasPLEASE READ THIS FOOTER AT LEAST ONCE!
it should not work when the USB cable is unplugged.
What you can try to do is to turn the feature that allows any USB device to
turn off when the computer is trying to go to sleep.
I know that its not happening when your system is on but ,.
Try the following:
go in to the control panel, and select system,
Go under system properties, and elect it,
Select device manager,
Go under Universal serial buss,
you can easily arrow down to go there, and right arrow to highlight the
USB root hub, and hit your application key and arrow down to properties,
Control tab til you hear power management,
tab over to the control that says allow the computer to turn off this
device to save power, and hit the space bar to uncheck it.
Then tab over to ok and repeat the process for any other of the USB root
hubs.
Remember to arrow down through each hub, and repeat the process.
If you happen to find a USB root hub specifically for the sound craft, then
only repeat the procedure stated above for that device.
Sound a little strange, but you may have received and update that caused
this.
Otherwise if you really want to be sure, try another computer system to see
if this continuers happening, however and I could be wrong but it should
work.
Otherwise if it does happen to another computer system, then it is the
board.
But I just thought you could give this a stab.
Best
On Sep 29, 2018, at 11:45 AM, Mike Ciarciello <m_dsmusic@xxxxxxxx> wrote:
Terry all my thoughts and prayers are with you in fact tomorrow do just
that when I’m at church.
Sent from my iPhone
On Sep 29, 2018, at 11:23 AM, Terry Taillon <terrytaillon@xxxxxxxxxPLEASE READ THIS FOOTER AT LEAST ONCE!
<mailto:terrytaillon@xxxxxxxxx>> wrote:
God bless you for being so understanding about my frustration. Well, a
couple of things. The notification sound, (the one that means
success), keeps occurring with the pop. It's like it keeps trying to
turn on over and over again. It only occurs when the usb is plugged
in. We uninstalled and reinstalled the drivers just to see what that
would do, but nothing changed. The board works fine without usb
connection. As for any warrantee,
I'm not sure, we got this board through guitar center, and they gave
us a discount on it. Might have been a damaged board when I got it,
but ran for a little over a year. Thanks for your suggestions and I
will see what I can figure out. I'd hate to start a go fund me page,
as that seems a little selfish when there are people with really
serious problems out there. I mean this is serious, but not life
endangering. The commission for the blind might be a thought though.
I've got to do something because I have customers who want their
material finished. I will look in to the warrantee possibility as
well. Again God bless you for your patients and understanding. I know
why you are such a good trainer. I will be in touch. Pray for me
please?
On 9/29/18, Mike Ciarciello <m_dsmusic@xxxxxxxx> wrote:PLEASE READ THIS FOOTER AT LEAST ONCE!
Hey Terry you said you’ve only had the board for a little over a year
did
you check the warranty and see how much you have left because I am know
for
a fact that mine has a two year warranty you can always bring it in and
they’ll take a look at it it’s at soundcraft
Additionally have you ever tried a service called go fund me the
service
allows you to raise money is for whatever equipment you need you can
actually reach out to the whole world and you’ll see if they can help
you
out to get your new board with moneys
I’m not trying to suggest that everyone go this route but they’ve had
people
actually do go fund me campaign’s for their own vacations and all that
jazz
just another way to reach out if you’re stuck or strapped for cash
Finally could you not reach out to your state service to see if they
can
find you as you’re trying to start a home business for gaining an
income?
I’m just trying to help you out as I can see you’re very very angry
about
this just trying to reach out trying to see what other way I can help
you
out with
Best Sent from my iPhone
On Sep 29, 2018, at 8:55 AM, Terry Taillon <terrytaillon@xxxxxxxxx>PLEASE READ THIS FOOTER AT LEAST ONCE!
wrote:
My stuff is all plugged in to one surg protecter, but I've actually
only blown one other board and that was because someone plugged an amp
in the wrong place and they had their volume to high and it blew that
board. I will however sepparate my
gear from now on, but it looks like this boar is fryed I am just so
sick because I don't know how I'll replace it. Looks like I won't be
recording for a while.
On 9/28/18, William Hahey <cblair52@xxxxxxxx> wrote:PLEASE READ THIS FOOTER AT LEAST ONCE!
Hi, there are 2 usb ports on the mtk. one is only for power, that is
the
one
by fantom power. the other is for datta, and is in the plug area.
right
in
front of the RCA Plugs.
if this was already mentioned, disreguard this message. I didn't
read
all
the posts!
cheers Bill H
Clean outta sight
-----Original Message-----
From: Albert Milani
Sent: Friday, September 28, 2018 12:19 PM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: update on my soundcraft mtk22
Did you try Michael's test of the board without a USB port?
Test your board's power supply. Do you have a voltmeter or friends
with
one? If your power supply is bad, maybe it's trying to suck power
from
the
USB port and it can start but once it gets going, it needs more power
and
can't get enough and drops out.
Albert
________________________________________
From: ddots-l-bounce@xxxxxxxxxxxxx [ddots-l-bounce@xxxxxxxxxxxxx] on
behalf
of Terry Taillon [terrytaillon@xxxxxxxxx]
Sent: Friday, September 28, 2018 3:07 PM
To: ddots-l
Subject: [ddots-l] update on my soundcraft mtk22
Dear list, okay, I have determined that my hubs, (all usb ports on my
pc), are fine. Is it possible that the port on the soundcraft is bad?
If so, can it be replaced? Thanks to all of you especially Rich and
Mike for your help.
PLEASE READ THIS FOOTER AT LEAST ONCE!
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